Network connectivity has been restored at Founders Hall and the building is back online.
What:
Network Services will need to perform an emergency code upgrade of the border firewall pair. Our upgrade is necessary due a software bug that experienced during our scheduled maintenance window.
When:
Our change window will start at 10PM and will last until 12 AM.
What to expect:
There is a possibility of a brief outage during our upgrade process.
We are investigating an issue with Listserv and Listplex Maestro which is impacting being able to reach the service. We’ve reached out to the vendor who has a posted alert which may be monitored at lsoft.com. Delivery of emails via Listserv and Massmail is currently delayed until the system is restored.
We’re back! Listserv and Listplex Maestro should be up and running. Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
We’re back! Listserv and Listplex Maestro should be up and running. Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
We’re back! itsupport.vcu.edu and the IT Analyst portal for Cherwell should be up and running. Thanks for bearing with us!
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
On Wednesday (3/22) evening at 7:00 p.m. the University Computer Center (UCC) will install Microsoft Windows Updates to the voicemail servers. No service disruptions are expected. If any issues arise during or after the server updates, please contact Telecommunications
Maintenance completed.
Network Services will be upgrading router code on Tuesday March 7th. All affected buildings will not have internet (data), wireless, or voice services during this maintenance. The following buildings will be impacted:
Harris Hall and Harris Hall South
Oliver Hall – Physical Science Wing
Oliver Hall – School of Education
Trani Center for Life Sciences
Cary Street Gym
Gladding Residence Centers (both GRC and GRC3)
8 N. Harrison St
Mary and Frances Youth Center
West cary parking deck
West main street deck
Temple building
Dance and Choreography Building
The maintenance should be completed by 2am Wednesday March 8th.
The Harris router was successfully upgraded
VCU customers are experiencing connectivity issues using VCU OnePrint. This issue is being researched by Canon and the UCC.
Please contact the IT Support Center with any questions or concerns at
VCU OnePrint issue has been
resolved. If further assistance is needed, you can reach our office
at
Current buildings impacted by the power outage:
Sitterding House
LSEE elementary education center
809 Cathedral
Dominion has restored power and all network connectivity has been restored.
Network Services will be upgrading router code on Sunday March 5th. All affected buildings will not have internet (data), wireless, or voice services during this maintenance. The following buildings will be impacted:
West Hospital (WHSP) (Contains L2 for SecureNet. Will not be impacted.)
Egyptian Building (EGPT)
Beers-Newton House (BRSH)
Randolph Minor Hall (RMNR) (Unoccupied)
Kontos Medical Science Building (KMSB)
Goodwin Research Lab (GRLB)
Nelson Clinic (NELS) Voice Stack only
Molecular Medicine Research Building (MMRB)
Maintenance should be completed by 12:01am on Monday March 6th.
The MMRB router upgrade was successfully completed.