VCU Technology Services will be performing routine maintenance on beginning 09/30/23 from 3am through 6am.

You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Scheduled maintenance for Banner Production Admin Pages, eServices, and Faculty Grade Entry is complete.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

Customers may experience delays in receiving email to their VCU email account. The delay is related to a global issue with our Cisco email security appliances which has been identified and resolved. Queued email is being delivered.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

VCU Technology Services will be performing routine maintenance on Banner Production Admin Pages, eServices, and Faculty Grade Entry on Friday, 9/29 from 12:30am through 2am ET.

You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Scheduled maintenance for Banner Production Admin Pages, eServices, and Faculty Grade Entry is complete.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

We are investigating an issue with Wiki (Confluence) which is preventing users from accessing the application. We’re working to fix the problem as quickly as we can. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

The access issue with Wiki (Confluence) appears to be resolved. Due to the intermittent nature of the issue, we're continuing to monitor the situation closely with the vendor.

Access to Wiki (Confluence) is unavailable once again. We're actively working with the vendor to resolve the issue.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

We’re back! Wiki.vcu.edu has been running successfully for well over an hour. The issue was located and corrected. Thanks for bearing with us!

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Some users might be experiencing an issue with their Kaltura videos not play (i.e. continuous loading). This issue appears to only be affecting a small population of School of Medicine at this time. The Learning Systems team is investigating and will update this status when we have more information or a resolution.

Email LSRequest@vcu.edu if you have any questions or concerns.

The Kaltura video playback issue is resolved. We will continue to monitor the system. Please email LSRequest@vcu.edu if you are still experiencing an issue.

My Print Center (mobile.oneprint.vcu.edu) has been taken offline due to technical issues.  We are working with the vendor to resolve.  

My Print Center is back online and operational. Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

VCU customers may experience trouble when logging into the VCU Reporting Center. We are currently investigating the problem.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Access to the VCU Reporting Center has now been restored.

We are currently experiencing issues with VCU OnePrint.  This issue is being looked into by our IT staff.   

Hello!  VCU OnePrnt is back up and operational at this time.  Please contact our office with any questions or concerns at 804-828-2227 option 2.

Thanks!

VCU Technology Services will be performing routine maintenance on Banner Production beginning 9/15/2023 starting at 10pm ET.

You may not be able to access Banner Production Admin Pages, eServices, and Faculty Grade Entry for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Scheduled maintenance for Banner Production is complete. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

Testing was completed.