Network outage for HIbbs and Singleton Center for the Performing Arts
Minor incident
Internet & Phones
Avaya OneX
Avaya Workplace
Contact Center Services
Call Management System (CMS)
E-911 Services
Telephones
VCU Campus Network
VCU Wireless Network
VPN (RamsVPN)
2025-08-05 07:05 EDT
· 2 hours, 1 minute
Updates
Resolved
August 5, 2025 · 09:05 EDT
Connectivity (network/internet) for the Singleton Center for the Performing Arts has been restored.
Investigating
August 5, 2025 · 08:26 EDT
HIBBS Hall connectivity (network/internet) has been restored by bypassing the damaged fiber. Network Services continues to evaluate Singleton Center for the Performing Arts to see if that fiber can be bypassed. Our fiber vendor is also on route to determine that location of the damaged fiber and determine the action needed for the repair.
Issue
August 5, 2025 · 07:05 EDT
Network Services is aware of a network outage impacting HIBBS and the Singleton Center for the Performing Arts. Currently investigating construction at the back of the Scott House which may have resulted in a fiber cut.
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