VCU IT Status
All systems operational
Welcome to the VCU Information Technology Status Page. This page provides real-time updates and historical information on the operational status of VCU’s IT services. Current alerts are listed below. Click on any alert to view detailed information.
Accounts, Access & Security Operational
Active Directory Operational
Building/Door Access Operational
Central Authentication Service Operational
Data Security Operational
Duo Two-Factor Operational
eID Management Operational
Phishing Scams Operational
RamBucks Operational
Shibboleth IdP Operational
ZScaler Operational
Data, Research & Reporting Operational
Question Pro Operational
RedCap Operational
SAS Visual Analytics Operational
Tableau Operational
VCU Reporting Center Operational
E-mail & Collaboration Operational
Google Workspace Operational
Gmail Operational
Google Calendar Operational
Google Chat Operational
Google Drive and Docs Editors Operational
Google Groups Operational
Google Meet Operational
Google Services Operational
ListPlex Maestro Operational
Listserv Operational
Office365 Operational
VCU Filelocker Operational
VCU Mobile App Operational
Zixmail Operational
Zoom Operational
Internet Operational
VCU Campus Network Operational
VCU Wireless Network Operational
VPN (RamsVPN) Operational
IT Resources Operational
BeyondTrust Operational
Data Center Operations Operational
Jamf Operational
MECM Operational
Phones Operational
Avaya OneX Operational
Avaya Workplace Operational
Contact Center Services Operational
Call Management System (CMS) Operational
E-911 Services Operational
Telephones Operational
IT Support & Campus Resources Operational
fixIT Repair Shop Operational
IT Support Center Services Operational
IT/HR Support Portal (RamsCentral) Operational
Knowledge Management (RightAnswers) Operational
Teaching & Learning Operational
Canvas Operational
Central Classrooms Operational
Kaltura Operational
Linked In Learning Operational
Respondus Operational
Software Center Operational
Top Hat Operational
Printing Operational
VCU OnePrint Operational
University Applications Operational
App2Go Operational
Adobe Operational
Banner Operational
Degree Works Operational
Docusign Operational
North America > NA3 Operational
North America > Demo Operational
EMS (Event Management System) Operational
eServices Operational
Facilities Management Operational
AiM Operational
ImageNow Operational
Operational Data Store (ODS) Operational
Parking System Operational
Pentana Operational
Sunapsis Operational
Smartsheet Operational
Web Applications Operational
Blogs Operational
Go! Keywords Operational
myVCU Portal Operational
Search.vcu.edu Operational
SiteImprove Operational
TerminalFour (T4) Operational
Websites Operational
Wiki Confluence Operational
Ramcam Operational
Public use webcams for the Monroe Park campus.

Scheduled maintenances

Scheduled maintenance Scheduled Maintenance for Tableau Server PROD from 2026-04-27 18:00 EDT to 2026-04-28 00:00 EDT
[Scheduled]

VCU Technology Services will be performing routine maintenance beginning on 4/27/26 starting at 6 PM.
You may not be able to access the Tableau Server production environment for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruptions.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

Data, Research & Reporting Tableau
Posted at April 23, 2026 · 08:51 EDT
Scheduled maintenance New DHCP servers for Voice from 2026-04-29 17:00 EDT to 2026-04-29 20:00 EDT
[Scheduled]

Network Services will be replacing the current Voice DHCP servers from 5pm to 8pm. The new servers have already been pre-configured and tested. Network impact is expected to be minimal during this transition, however there will be brief disruptions to DHCP services as the migration takes place. In some cases, phones may require a reboot to obtain updated DHCP settings.

Telephones Phones
Posted at April 24, 2026 · 06:46 EDT

Past Incidents

Scheduled maintenance Scheduled Maintenance for the Banner Production Environment from 2026-04-25 01:00 EDT to 2026-04-25 04:00 EDT
[Resolved]

This maintenance has been concluded as planned.

University Applications Banner Degree Works eServices
Posted at April 25, 2026 · 04:00 EDT
Major incident Intermittent VCU eServices Connectivity Issues
[Resolved]

The eServices cloud vendor has taken steps to resolve the eServices connectivity issues.

If you are still experiencing the connectivity issues, please close all browser sessions and follow the troubleshooting steps provided in this Knowledge Base article: https://knowledgebase.vcu.edu/portal/app/portlets/results/viewsolution.jsp?solutionid=260424094448363

Thank you.

University Applications eServices
Posted at April 24, 2026 · 11:36 EDT
% Uptime
90 days ago Today
Incident & maintenance history
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