VCU IT Status

Major incident Canvas Currently Unavailable

Instructure confirmed that Canvas is back up and running. VCU Technology Services is continuing to check the VCU Canvas instance for integrity issues. While Canvas is currently available, users are advised to exercise caution and avoid clicking unknown links or downloading unrecognized files. Please contact itsc@vcu.edu if you discover any suspicious files, messages, and/or links in your Canvas course. We will provide updates as more information becomes available.

Accounts, Access & Security Operational

Active Directory Operational

Building/Door Access Operational

Central Authentication Service Operational

Data Security Operational

Duo Two-Factor Operational

eID Management Operational

Phishing Scams Operational

RamBucks Operational

Shibboleth IdP Operational

ZScaler Operational

Data, Research & Reporting Operational

Question Pro Operational

RedCap Operational

SAS Visual Analytics Operational

Tableau Operational

VCU Reporting Center Operational

E-mail & Collaboration Operational

Google Workspace Operational

Gmail Operational

Google Calendar Operational

Google Chat Operational

Google Drive and Docs Editors Operational

Google Groups Operational

Google Meet Operational

Google Services Operational

ListPlex Maestro Operational

Listserv Operational

Office365 Operational

VCU Filelocker Operational

VCU Mobile App Operational

Zixmail Operational

Zoom Operational

Internet Operational

VCU Campus Network Operational

VCU Wireless Network Operational

VPN (RamsVPN) Operational

IT Resources Operational

BeyondTrust Operational

Data Center Operations Operational

Jamf Operational

MECM Operational

Phones Operational

Avaya OneX Operational

Avaya Workplace Operational

Contact Center Services Operational

Call Management System (CMS) Operational

E-911 Services Operational

Telephones Operational

IT Support & Campus Resources Operational

fixIT Repair Shop Operational

IT Support Center Services Operational

IT/HR Support Portal (RamsCentral) Operational

Knowledge Management (RightAnswers) Operational

Teaching & Learning Major incident

Canvas Major incident

Central Classrooms Operational

Kaltura Operational

Linked In Learning Operational

Respondus Operational

Software Center Operational

Top Hat Operational

Printing Operational

VCU OnePrint Operational

University Applications Operational

App2Go Operational

Adobe Operational

Banner Operational

Degree Works Operational

Docusign Operational

North America > NA3 Operational

North America > Demo Operational

EMS (Event Management System) Operational

eServices Operational

Facilities Management Operational

AiM Operational

ImageNow Operational

Operational Data Store (ODS) Operational

Parking System Operational

Pentana Operational

Sunapsis Operational

Smartsheet Operational

Web Applications Operational

Blogs Operational

Go! Keywords Operational

myVCU Portal Operational

Search.vcu.edu Operational

SiteImprove Operational

TerminalFour (T4) Operational

Websites Operational

Wiki Confluence Operational

Ramcam Operational

Public use webcams for the Monroe Park campus.

Scheduled maintenances

Scheduled maintenance Scheduled Maintenance for ImageNow from 2026-05-13 00:00 EDT to 2026-05-17 00:00 EDT

[Scheduled]

VCU Technology Services will begin an ImageNow upgrade on May 13th that may run through the weekend.

You will not be able to access ImageNow (including Perceptive Content, Perceptive Experience and WebNow) during the upgrade, but we’ll have things back up and running as soon as possible to minimize disruptions.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

Scheduled maintenance DHCP migration Monroe Park Campus from 2026-05-14 18:00 EDT to 2026-05-14 23:00 EDT

[Scheduled]

Network Services will be migrating to new DHCP servers for the Monroe Park Campus on May 14th starting at 6pm. The new servers have already been pre-configured and test. Network impact is expected to be minimal during this transition, however there will be brief disruption to DHCP services as the new servers are promoted to production. In some cases, devices may require a reboot to obtain updated DHCP settings. *Also please note that a DHCP freeze will be starting on May 13th and will remain...

Past Incidents

Minor Incident with SMS Assignment Submissions Using Turnitin within Canvas

[Resolved]

Turnitin should be up and running. Thanks for bearing with us!
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

% Uptime

90 days ago Today

Incident & maintenance history

This page is automatically updated every 60 seconds