Current Status

Affected components: Internet & Phones VCU Campus Network VCU Wireless Network VPN (RamsVPN)

Active Alerts

April 10, 12:00am EDT
Internet & Phones Avaya OneX Avaya Workplace Contact Center Services Call Management System (CMS) E-911 Services Telephones VCU Campus Network VCU Wireless Network VPN (RamsVPN)
Apr-10, 12:00am EDT

Network Services will be upgrading router code on Monday April 10th starting at 00:00. All affected buildings will not have data (internet), wireless or voice services. The following buildings will be impacted during this maintenance :

Steam Plant

PPD Admin Bldg

PPD Warehouse

iNOVA Fairfax (VCU Pharmacy)

Rice Center

5285 Shawnee Rd (College of Health Professions)

1330 N. 25th St (Health Hub @ 25th)

1314 W. Main St (Rehabilitation and Research Training Center)

700 E. Franklin St (TTAC)

701 E. Franklin St

3600 W. Broad St ( VCU Child Developmental Clinic)

100 W. Franklin St (Center for the Study of Tobacco Products)

900 N. 7th St (I Deck Parking Garage)

One Capitol Square

900 E. Main St (UCC)

224 E. Broad St (VCU Police Headquarters)

Voice services will remain online for the VCU Police Headquarters, however there will be brief transition to/from the backup PBX.

The UCC data center connectivity will not be impacted by this maintenance.

The maintenance should be completed by 03:00 on Monday April 10th.

University Applications Banner eServices Degree Works Operational Data Store (ODS)
Apr-1, 10:00pm EDT

´╗┐Scheduled maintenance for Banner Production is currently in progress. This may impact customer's ability to access Banner Production Admin Pages, eServices, and Faculty Grade Entry.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or 

Accounts, Access & Security Data, Research & Reporting E-mail & Collaboration Internet & Phones IT Resources IT Support & Campus Resources Teaching & Learning Printing University Applications Web Applications Pay4Print Google Workspace Canvas Banner IT Support Center Services Active Directory Avaya OneX BeyondTrust Tableau Wiki Confluence VCU OnePrint Blogs VCU Mobile App eServices IT Support Portal (Cherwell) Central Classrooms Building/Door Access Question Pro Data Center Operations Avaya Workplace myVCU Portal EMS (Event Management System) Linked In Learning Central Authentication Service RedCap Office365 Jamf Contact Center Services Degree Works TerminalFour (T4) Facilities Management System Lon-Capa Data Security SAS Visual Analytics Call Management System (CMS) MECM Smartsheet Operational Data Store (ODS) SiteImprove App2Go fixIT Repair Shop Respondus E-911 Services ListPlex Maestro Duo Two-Factor Websites Micros Point of Sale Software Center eID Management VCU Reporting Center Telephones Listserv RealSource Adobe Parking System Kaltura VCU Filelocker VCU Campus Network Shibboleth IdP Zoom RamBucks Sunapsis Top Hat VCU Wireless Network Pentana Phishing Scams Zixmail VPN (RamsVPN) ImageNow Docusign Gmail AiM North America > NA3 Google Calendar North America > Demo Google Chat Google Drive Google Groups Google Meet Classroom Google Forms
Mar-31, 7:22am EDT
[closed] Network Services is currently investigating a network outage with Founders Hall.  There is a possible fiber cut and attempts are being made to find a usable pair.  A follow up post will be made at a later time.
Mar-31, 7:27am EDT

Network connectivity has been restored at Founders Hall and the building is back online.

Internet & Phones VCU Campus Network VCU Wireless Network VPN (RamsVPN)
Mar-30, 10:00pm EDT
[in progress]


Network Services will need to perform an emergency code upgrade of the border firewall pair.   Our upgrade is necessary due a software bug that experienced during our scheduled maintenance window.  


Our change window will start at 10PM and will last until 12 AM. 

What to expect: 

There is a possibility of a brief outage during our upgrade process.