OnePrint Service Disruption

Thank you to the VCU community for your patience. The OnePrint team has successfully resolved connections for all OnePrint devices except for a handful. They are working to remediate these final machines. If you have a machine that has not been fixed yet, or is still exhibiting issues, please email the OnePrint team at oneprint@vcu.edu. This will likely expedite the process. Once all the machines have fixes in place, we will monitor for at least 24 hours before resolving this alert. Thank you.

There is an ongoing service disruption affecting some OnePrint devices this morning. Some devices that were thought to be fixed on Friday are now showing connection issues again. This is due to a vendor update that was pushed to the devices late last week. The OnePrint team is addressing devices that are not currently operational and will then circle back to check all OnePrint devices again to ensure this service disruption is resolved.