Intermittent outage impacting Go! Keyword and select applications.

Minor Incident with SMS Web Applications Go! Keywords
2026-09-03 09:01 EDT · 3 hours, 50 minutes

Updates

Resolved

We have confirmed that the fix deployed for the Go! Keyword application is stable. All associated services and https://go.vcu.edu links have returned to normal operation and are fully accessible. We appreciate your patience while our team worked to investigate and resolve this issue.

September 3, 2026 · 12:51 EDT
Monitoring

A fix has been deployed to resolve the access issues impacting the Go! Keyword application. Services utilizing https://go.vcu.edu should now be accessible and functioning normally. Our engineering team is closely monitoring the environment to confirm full operational stability before officially closing this incident. We will provide a final update once the monitoring period is complete.

September 3, 2026 · 09:40 EDT
Issue

We are currently experiencing intermittent outages across several applications, most notably the Go! Keyword service. Links starting with ‘https://go.vcu.edu‘ are directly affected. Our engineering team is actively investigating the root cause and working to restore full access.

September 3, 2026 · 09:01 EDT

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