IT Support Center Phone Line Down
Minor Incident with SMS
IT Support & Campus Resources
IT Support Center Services
2026-06-06 18:22 EDT
· 36 minutes
Updates
Resolved
June 6, 2026 · 18:56 EDT
The 804-828-2227 phone line has been restored and is reachable both on and off campus. Please email itsc@vcu.edu if you continue to have issues reaching us at that number.
Issue
June 6, 2026 · 18:22 EDT
The main IT Support Center phone number (804-828-2227) is down and unable to receive calls due to an issue with a telecommunications provider. Please reach out to us via email at itsc@vcu.edu for urgent matters. Agents are monitoring the account and can provide urgent support via Zoom if necessary. Updates will be posted as they become available.
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