Intermittent VCU eServices Connectivity Issues

The eServices cloud vendor has taken steps to resolve the eServices connectivity issues.

If you are still experiencing the connectivity issues, please close all browser sessions and follow the troubleshooting steps provided in this Knowledge Base article: https://knowledgebase.vcu.edu/portal/app/portlets/results/viewsolution.jsp?solutionid=260424094448363

Thank you.

VCU Technology Services is currently investigating an intermittent issue where the following error message is returned when attempting to navigate to https://eservices.vcu.edu or https://go.vcu.edu/eservices.

“The request cannot be fulfilled because the message received does not meet the security requirements of the login service.”

If you experience the issue, please follow the instructions provided in this Knowledge Base article:
https://knowledgebase.vcu.edu/portal/app/portlets/results/viewsolution.jsp?solutionid=260424094448363