Service Issue Reported for RamsCentral
Minor incident
IT Support & Campus Resources
IT/HR Support Portal (RamsCentral)
2026-04-15 11:33 EDT
· 5 hours, 7 minutes
Updates
Monitoring
April 15, 2026 · 12:09 EDT
We’re back! RamsCentral should be up and running. Thanks for bearing with us! While a fix has been implemented by our service provider, we will continue to monitor behavior in the system.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
Issue
April 15, 2026 · 11:33 EDT
We are investigating an issue with RamsCentral giving a 500 error when loading Business Objects and Dashboards. If you receive a 500 Error, a browser refresh should clear the error. We are noticing that it may take more than one refresh to clear the error. Our service provider have technicians working to fix the problem as quickly as they can.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
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