Service Issue Reported for RamsCentral

Minor incident IT Support & Campus Resources IT/HR Support Portal (RamsCentral)
2026-03-17 18:07 EDT · 13 hours, 32 minutes

Updates

Resolved

We’re back! RamsCentral should be up and running as expected. Thanks for bearing with us!
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

March 18, 2026 · 07:38 EDT
Issue

We are investigating an issue with RamsCentral which is impacting the ability to acknowledge incoming requests. We’re working to fix the problem as quickly as we can. In the meantime, you can try changing the owner to someone else on your team, then back to you followed by acknowledging the record and it may process as expected.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

March 17, 2026 · 18:07 EDT

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