Central Authentication Service (CAS) Disruption

Minor Incident with SMS Accounts, Access & Security Central Authentication Service
2025-10-28 12:30 EDT · 3 hours, 22 minutes

Updates

Resolved

The Central Authentication Service (CAS) has been stable for a few hours, and we are now marking this incident resolved. Thank you for your patience.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.

October 28, 2025 · 15:51 EDT
Monitoring

CAS is back up, and techs are continuing to monitor the service.

Please call or email the ITSC at 804-828-2227 or itsc@vcu.edu if you are continuing to experience issues.

October 28, 2025 · 12:40 EDT
Investigating

We are currently experiencing a service disruption with the Central Authentication Service (CAS). You may not be able to log in to services and systems that rely on CAS. Technicians are working to resolve the issue as quickly as possible.

October 28, 2025 · 12:30 EDT

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