Multiple Services Unavailable or Experiencing Degraded Performance
Updates
We’re back! Amazon Web Services (AWS) resolved the issue on Oct 20 3:53 PM PDT. More info about the cause and fix are noted at: https://health.aws.amazon.com/health/status
Impacted university systems should be up and running. Thanks for bearing with us!
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.
We are currently experiencing a significant technical issue causing outages across a range of central services. This is due to a major disruption occurring with Amazon Web Services and is impacting AWS customers globally.
Known impacts include: Canvas, Smartsheet, Top Hat, RealSource, Trello
Other services may also be impacted and will be added as they are identified. If you experience any issues with services not listed, please contact the ITSC at (804) 828-2227.
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