Multiple Services Unavailable or Experiencing Degraded Performance
Major incident
Teaching & Learning
Canvas
Top Hat
University Applications
Adobe
Smartsheet
2025-10-20 09:06 EDT
· 10 hours, 31 minutes
Updates
Monitoring
October 20, 2025 · 09:06 EDT
We are currently experiencing a significant technical issue causing outages across a range of central services. This is due to a major disruption occurring with Amazon Web Services and is impacting AWS customers globally.
Known impacts include: Canvas, Smartsheet, Top Hat, RealSource, Trello
Other services may also be impacted and will be added as they are identified. If you experience any issues with services not listed, please contact the ITSC at (804) 828-2227.
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