IT Support & Campus Resources

October 05, 8:00am
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Oct-5, 8:00am
[closed]

VCU customers may experience trouble when logging into VCU systems that use CAS (Central Authentication Services) for authentication. We are currently investigating the problem.

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Oct-5, 9:27am

We are continuing to investigate and resolve an issue with CAS which is impacting VCU Resources that use CAS for Login Authentication. We’re working to fix the problem as quickly as we can. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Oct-5, 10:33am

We are continuing to investigate and resolve an issue with CAS which is impacting VCU Resources that use CAS for Login Authentication. We’re working to fix the problem as quickly as we can. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 


 
Oct-5, 11:16am

Users are continuing to see intermittent login problems to systems using the Central Authentication Service (CAS). We are working to fix the problem as quickly as we can. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Oct-5, 12:34pm

Central Authentication Service (CAS) is currently stable, and the VCU community should be able to log in normally. IT staff are still closely monitoring the service. Thanks for bearing with us!

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Oct-6, 9:37am

Central Authentication Service remains stable, and the VCU community should be able to log in normally. IT staff are still closely monitoring the service. Thanks for bearing with us!

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

IT Support & Campus Resources Micros Point of Sale
 
Sep-30, 10:36am
[closed]

The Micros point-of-sale system used by many retail locations on campus is currently experiencing a service disruption. Campus Card Services is working with the vendor to resolve this issue.  We do not have time for a resolution estimate at this time. We will post updates as they come available. 

Please communicate any concerns or questions concerning this issue to the IT Support Center via email at itsc@vcu.edu or telephone at 828-2227, who will ensure that the team working on this issue is aware.

 
Sep-30, 3:07pm

We are continuing to investigate and resolve an issue with the retail point-of-sale system, which is impacting dining and retail food locations. We’re working to fix the problem as quickly as we can. 

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu. 

 
Sep-30, 6:11pm

We’re back! Campus Card Services point-of-sale system us up and running. Thanks for bearing with us!

Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.