Primary internet connection is currently down and all connectivity is on our backup link
Informational
May 25, 2:28pm EDT
Primary internet connection is currently down and all connectivity is on our backup link
Status: closed
Date:
May 25, 2:24pm EDT
End:
May 25, 2:28pm EDT
Duration: 4 minutes
Affected Components:
Accounts, Access & Security
Data, Research & Reporting
E-mail & Collaboration
Internet & Phones
IT Resources
IT Support & Campus Resources
Teaching & Learning
Printing
University Applications
Web Applications
Pay4Print
Google Workspace
Canvas
Banner
Active Directory
Avaya OneX
BeyondTrust
Tableau
Wiki Confluence
HR Support Portal (Cherwell)
VCU OnePrint
Blogs
VCU Mobile App
eServices
Central Classrooms
IT Support Center Services
Building/Door Access
Question Pro
Data Center Operations
Avaya Workplace
myVCU Portal
IT Support Portal (Cherwell)
Linked In Learning
Central Authentication Service
RedCap
Office365
Jamf
Contact Center Services
Degree Works
TerminalFour (T4)
EMS (Event Management System)
Lon-Capa
Data Security
SAS Visual Analytics
Call Management System (CMS)
MECM
Smartsheet
Operational Data Store (ODS)
SiteImprove
App2Go
Facilities Management System
Respondus
E-911 Services
ListPlex Maestro
Duo Two-Factor
Websites
fixIT Repair Shop
Software Center
eID Management
VCU Reporting Center
Telephones
Listserv
RealSource
Micros Point of Sale
Adobe
Kaltura
VCU Filelocker
VCU Campus Network
Shibboleth IdP
Zoom
RamBucks
Sunapsis
Parking System
Top Hat
VCU Wireless Network
Pentana
Phishing Scams
Zixmail
VPN (RamsVPN)
ImageNow
Docusign
Gmail
AiM
North America > NA3
Google Calendar
North America > Demo
Google Chat
Google Drive
Google Groups
Google Meet
Classroom
Google Forms
Update
May 25, 2:24pm EDT
May 25, 2:24pm EDT
Currently our primary ISP connection is down and all internet connectivity has successfully been redirected to our backup link. Network Services is currently reaching out to our primary ISP to resolve and determine nature of the outage. A follow up post will be made once more information is known.
Resolved
May 25, 2:28pm EDT
May 25, 2:28pm EDT
The primary ISP has restored connectivity and we are back on our primary internet connection. We will continue to monitor.