Service Outage for WorkForce Engagement - User Login Only
Maintenance
January 26, 8:00pm
Service Outage for WorkForce Engagement - User Login Only
Status: closed
Start:
January 26, 6:00pm
End:
January 26, 8:00pm
Duration: 2 hours
Affected Components:
Internet & Phones
Contact Center Services
Update
January 26, 6:00pm
January 26, 6:00pm
VCU Telecommunications will be loading new patches to the Workforce Engagement platform on Thursday evening, 1/26, beginning at 6:00 PM.
The application will continue to record calls during this window. However, user access to the system will be unavailable for approximately 30 minutes during maintenance.
Please contact VCU Telecommunications with any questions or concerns at 804-828-2227 (press option 2).
Resolved
January 26, 8:00pm
January 26, 8:00pm
Scheduled maintenance for The WorkForce Engagement application is complete.
Please contact the IT Support Center with any questions or concerns at 804-828-2227 or itsc@vcu.edu.